Keep buyers in the loop from first slab to handover, and residents looked after
Developers and facility teams field a steady stream of calls after the sale: buyers asking how construction is going, handovers to schedule, and residents reporting a leak at ten at night. An agent keeps every buyer updated and every resident answered.
Real estate
Where the agent picks up
Each call has its own page, with what the agent says and does, start to finish.
Press play
Construction updates
Buyers waiting on an under-construction home worry when they don't hear from you. A proactive call at each milestone keeps them confident and keeps your office phones quieter.
On the call
- 1
Shares the milestone
What's done on their tower, from your update.
- 2
Sends photos
Progress pictures on WhatsApp.
- 3
Answers timeline questions
Only from your approved schedule.
Isha
Kevali agent
Customer
On the phone
- Isha: Hello Mr. Rao, this is Isha from Vasundhara Homes, with an update on your flat in Tower B.
- Customer: Yes, tell me.
- Isha: The slab for the twelfth floor, where your flat is, was completed this week. I've sent photos on WhatsApp.
- Customer: బాగుంది. హ్యాండోవర్ ఎప్పుడు?
- Isha: ప్రస్తుత ప్లాన్ ప్రకారం వచ్చే ఏడాది డిసెంబర్. ఏదైనా మార్పు ఉంటే మేమే మీకు తెలియజేస్తాం.
- Customer: సరే, థాంక్స్.
- Isha: ధన్యవాదాలు, రావు గారు.
Why teams bring in an agent
What gets in the way in real estate
Buyers call the office for status
It calls them first, with the milestone reached and photos on WhatsApp.
Handovers take weeks of phone tag
It books each handover into your team's calendar and sends the checklist.
Residents' complaints arrive at all hours
It takes every one, raises the ticket and says when someone will come.
Updates must match what's approved
It only shares dates and details from your approved updates.
Questions
Asked by teams in this industry
Does it know our project schedule?
It knows what you put in its knowledge base, such as approved construction updates and FAQs, and answers only from that.
Can it raise tickets in our facility software?
Yes, through a Tool you set up in the Agent Builder that creates the ticket.
Can it speak to residents in their own language?
Yes, in English, Hindi and the other Indian languages it speaks, switching when the resident does.
Other industries
Put an agent on your property calls
Bring one call flow. We'll build the agent with you on a 30-minute call and you can hear it before you pay.